Privacy policy
Privacy Policy
Last updated: October 3, 2026
Plannivelle Digital Studio LLC operates this store and website, including all related information, content, features, tools, digital products, and services, in order to provide customers with a curated online shopping experience (the “Services”).
Plannivelle Digital Studio LLC is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, download a digital product, create or use an account, communicate with us, or otherwise interact with the Services.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.
Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be associated with an individual.
Depending on how you interact with the Services, where you live, and what features you use, we may collect or process the following categories of personal information:
- Contact information, including your name, billing address, email address, and phone number.
- Payment and financial information, including payment method, transaction details, payment confirmation, and information processed by payment providers.
- Account information, including your username, password, preferences, settings, and account activity.
- Transaction information, including digital products you view, add to your cart or wishlist, purchase, download, or otherwise interact with.
- Communications with us, including information you provide when contacting us for customer support or other inquiries.
- Device information, including information about your browser, device, network connection, IP address, and other identifiers.
- Usage information, including information about how you browse, interact with, or use the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you make a purchase, create an account, contact us, subscribe to communications, or otherwise provide information to us.
- Automatically through the Services, including through cookies, similar technologies, and information provided by your device or browser.
- From service providers, including companies that provide payment processing, hosting, analytics, digital product delivery, customer support, email services, and other technology services.
- From business partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
Providing and Improving the Services
We may use your personal information to:
- process payments;
- complete and fulfill digital-product orders;
- provide access to purchased digital downloads;
- send order confirmations and download-related communications;
- remember your preferences;
- maintain and manage your account;
- provide customer support;
- respond to questions or technical issues;
- enable reviews or other customer features;
- personalize and improve your shopping experience; and
- recommend products that may be relevant to you.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including to:
- send promotional emails or other marketing communications where permitted;
- provide information about new artwork, collections, promotions, or products;
- show advertisements on our Services or other websites; and
- personalize advertising based on your interactions with our store.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.
Security and Fraud Prevention
We may use personal information to:
- authenticate accounts;
- protect transactions;
- detect or investigate fraudulent, illegal, unsafe, or malicious activity;
- protect our business and customers; and
- maintain the security of the Services.
If you create an account, you are responsible for keeping your login credentials secure.
Communicating With You
We may use your personal information to communicate with you regarding:
- your purchases;
- digital downloads;
- account activity;
- customer-service requests;
- technical issues;
- policy or service updates; and
- other matters related to our business relationship with you.
Legal and Regulatory Purposes
We may use personal information when necessary to:
- comply with applicable law;
- respond to lawful requests from government or law-enforcement authorities;
- participate in legal proceedings;
- protect our rights or the rights of others;
- investigate possible violations of our policies; or
- enforce our Terms of Service and other agreements.
How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services.
This may include disclosure:
- to Shopify and other vendors or service providers that perform services on our behalf, such as payment processing, hosting, cloud storage, analytics, customer support, email services, fraud prevention, and digital-product delivery;
- to business or marketing partners that help provide advertising or promotional services;
- when you direct, request, or consent to the disclosure;
- to affiliates or members of our corporate group, if applicable;
- in connection with a business transaction such as a merger, acquisition, financing, reorganization, sale, or bankruptcy;
- when required to comply with applicable law, legal process, subpoenas, warrants, or governmental requests; or
- when necessary to protect the Services, our business, our rights, our customers, or others.
Depending on where you live, you may have the right to opt out of certain uses of personal information for targeted advertising or the sale or sharing of personal information.
You may exercise applicable opt-out rights through our data-sharing opt-out page:
https://plannivelledigitalstudio.com/pages/data-sharing-opt-out
Relationship With Shopify
Our store is hosted by Shopify.
Shopify collects and processes personal information relating to your access to and use of the Services in order to provide, support, secure, and improve Shopify-powered commerce services.
Information you provide through our store may be transmitted to and processed by Shopify and other service providers in countries outside the country where you live.
Shopify may also process information collected through your interactions with our store, along with interactions with other Shopify merchants, in connection with certain enhanced Shopify features.
In circumstances where Shopify is responsible for processing personal information, Shopify may respond directly to requests relating to those processing activities.
You can learn more about Shopify’s privacy practices through the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users
You may also visit Shopify’s Privacy Portal:
https://privacy.shopify.com/en
Third-Party Websites and Links
The Services may contain links to websites, services, or online platforms operated by third parties.
If you follow a link to a third-party website, we encourage you to review that third party’s privacy policy and terms.
We are not responsible for the privacy, security, accuracy, availability, or practices of third-party websites or services that we do not control.
Information you choose to make public or semi-public through social media platforms or similar services may also be visible to other users or third parties.
The inclusion of a third-party link does not necessarily mean that Plannivelle Digital Studio LLC endorses that third party.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the information provided below so that we can review the request and take appropriate action.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, the personal information of individuals under 16 years of age.
Security and Retention
We use reasonable measures intended to help protect personal information.
However, no security system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Please avoid sending sensitive or confidential information through insecure communication channels.
We retain personal information for as long as reasonably necessary depending on factors such as:
- maintaining your account;
- providing the Services;
- fulfilling transactions;
- responding to customer requests;
- meeting legal or regulatory obligations;
- resolving disputes; and
- enforcing our policies and agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include:
- Right to Access or Know: You may have the right to request information about personal information we maintain about you.
- Right to Delete: You may have the right to request deletion of certain personal information.
- Right to Correct: You may have the right to request correction of inaccurate personal information.
- Right to Data Portability: You may have the right to receive a copy of certain personal information in a portable format.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on your jurisdiction, you may have the right to opt out of certain uses of personal information for advertising or sharing purposes.
You may exercise applicable opt-out rights here:
https://plannivelledigitalstudio.com/pages/data-sharing-opt-out
If you visit our website with the Global Privacy Control preference signal enabled, we may treat that signal as an opt-out request where required by applicable law.
More information about Global Privacy Control is available at:
https://globalprivacycontrol.org
Marketing Preferences
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing communications.
Even if you opt out of marketing communications, we may still send non-promotional messages relating to purchases, digital downloads, accounts, customer support, or other transactional matters.
Exercising Your Privacy Rights
You may exercise applicable privacy rights by contacting us using the contact information listed below or through options made available through the Services.
We may need to verify your identity before processing certain requests.
Where permitted by law, you may authorize another person to submit a privacy request on your behalf. We may require proof that the person is authorized to act for you and may also need to verify your identity directly.
We will not discriminate against you for exercising privacy rights provided by applicable law.
We will respond to valid requests within the time periods required by applicable law.
Complaints
If you have concerns or complaints regarding how we process personal information, please contact us using the information below.
Depending on where you live, you may also have the right to appeal a decision regarding a privacy request or submit a complaint to your local data-protection or privacy authority.
International Transfers
Personal information may be transferred, stored, or processed outside the country in which you live.
Where required by applicable law, transfers of personal information from the European Economic Area, United Kingdom, or other jurisdictions may rely on legally recognized transfer mechanisms, including Standard Contractual Clauses, adequacy decisions, or equivalent safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- our business practices;
- the Services;
- technology;
- legal requirements; or
- operational needs.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page and provide any additional notice required by applicable law.
Contact
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise a privacy right available to you, please contact:
Plannivelle Digital Studio LLC
Email: plannivelledigitalstudio@gmail.com
1979 Scheuring Rd, 6
De Pere, WI 54115
United States